With the holiday season officially upon us, we're willing to bet this is one of your busiest times of the year. Think about it: your clients are about to embark on the enjoyable but exhausting ...
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With the holiday season officially upon us, we're willing to bet this is one of your busiest times of the year. Think about it: your clients are about to embark on the enjoyable but exhausting ...
Spa owners, along with their estheticians, should be product experts. Experience, along with a willingness to stay on top of industry innovations, plays into the spa and salon catalog that lives ...
To retain customers, creating an exceptional customer experience is paramount. This takes an expert staff that uses premier products, and a salon or spa space that comes across as professional yet ...
More than ever before, customers are empowered. The Information Age has made it easier to be picky; with lists of service providers only a click away, it's easy to research a place before ever ...
Here's a sobering fact: according to a variety of articles and blog posts on the Internet (like this one—or this spa-specific one) 68% of customers stop doing business with a company due to bad ...